Question 1

What is Bharat Online Super App?

Accepted Answer

Bharat Online Super App is an all-in-one platform that lets you connect with local stores and service providers through simple messaging. You can shop, book services, and more, all from the convenience of your mobile device.

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Question 2

How do I use the messaging feature to connect with businesses?

Accepted Answer

Just open the app, find the store or service provider you want to reach, and send them a message. You can ask questions, place orders, or book services directly through the app.

Question 3

Is Bharat Online Super App free to use?

Accepted Answer

Yes, the app is completely free for customers to download and use.

Question 4

Can I make payments directly through the app?

Accepted Answer

Currently, there is no payment mechanism available through the app for businesses, except for Porter and Events, where you can make secure payments directly to the business without any additional fees or commissions.

Question 5

How does Bharat Online ensure the security of my transactions?

Accepted Answer

We prioritise your security by using advanced encryption and secure payment gateways, ensuring that your personal and payment information is always protected.

Question 6

Are the businesses on the app trustworthy?

Accepted Answer

All businesses listed on Bharat Online Super App are verified and genuine, ensuring you receive quality products and services from trusted sellers.

Question 7

What types of products and services can I find on the app?

Accepted Answer

You can find a wide range of products and services, including groceries, clothing, electronics, healthcare, and more, all from local stores in your area.

Question 8

How do I know if a store or service is available in my area?

Accepted Answer

The app is designed to be hyper-local, so it automatically shows you stores and services that are available near your location.

Question 9

Can I track my orders through the app?

Accepted Answer

Yes, you can easily track your orders or service bookings through the messaging feature, where businesses will provide updates on your requests.

Question 10

What if I have a problem with my order or service?

Accepted Answer

If you encounter any issues, you can directly message the business for support. Additionally, Bharat Online offers customer support to help resolve any concerns you may have.

Question 11

Can I save my favorite stores or service providers?

Accepted Answer

Yes, you can save your favorite businesses for easy access in the future, making it even more convenient to shop or book services.

Question 12

How do I see moving business/service provider around me ?

Accepted Answer

Ride hailing business are seen with their live location, do refresh screen to check their recent location.

Question 13

How do I leave a review for a business?

Accepted Answer

After completing a purchase or service, you can leave a review directly through the app, helping other users make informed decisions

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